Privacy Policy

Protecting your private information is of the utmost importance to us. We are bound by HIPAA and do not disclose client identifying information to non health professionals unless they are delineated on the HIPAA form that every client of ours signs with us before we begin working with them. 

This Statement of Privacy applies to the www.patientadvocators.com and Patient Advocators and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Patient Advocators include www.patientadvocators.com. The Patient Advocators website is a ecommerce site. By using the Patient Advocators website, you consent to the data practices described in this statement.


TRUSTe Privacy Program

Patient Advocators is hosted by Squarespace.com, a company that is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this policy, you should first contact us at am@patientadvocators.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.


Safe Harbor Certification

Patient Advocators is hosted by Squarespace.com, a company that complies with The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable U.S. companies to satisfy the EU law requirement that personal information transferred from the EU to the United States be adequately protected. Consistent with its pledge to protect personal privacy, Patient Advocators complies with the Safe Harbor Principles.

Additional information about the Safe Harbor program is available at the U.S. Department of Commerce's website at http://www.export.gov/safeharbor.


Collection of your Personal Information

Patient Advocators may collect personally identifiable information, such as your name. If you contract with Patient Advocators for advocacy services, we collect billing and credit card information. This information is used to complete the contract. We may gather additional personal or non-personal information as part of our work together if you choose to share it with us.

Information about your computer hardware and software may be automatically collected by Patient Advocators. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Patient Advocators website.

Patient Advocators encourages you to review the privacy statements of websites you choose to link to from Patient Advocators so that you can understand how those websites collect, use and share your information. Patient Advocators is not responsible for the privacy statements or other content on websites outside of the Patient Advocators website.

 

Use of your Personal Information

Patient Advocators collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Patient Advocators may also use your personally identifiable information to inform you of other products or services available from Patient Advocators and its affiliates. Patient Advocators may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Patient Advocators does not sell, rent or lease its customer lists to third parties.

Patient Advocators may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Patient Advocators, and they are required to maintain the confidentiality of your information.

Patient Advocators will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Patient Advocators or the site; (b) protect and defend the rights or property of Patient Advocators; and, (c) act under exigent circumstances to protect the personal safety of users of Patient Advocators, or the public.

 

Security of your Personal Information

 Patient Advocators secures your personal information from unauthorized access, use or disclosure.

 

Children Under Thirteen

Patient Advocators does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Patient Advocators by contacting us here:

- Web page:  www.patientadvocators.com

- Email:  am@patientadvocators.com

- Phone:  908-273-4043

 

Changes to this Statement

Patient Advocators will occasionally update this Statement of Privacy to reflect company and customer feedback. Patient Advocators encourages you to periodically review this Statement to be informed of how Patient Advocators is protecting your information.

 

Contact Information

Patient Advocators welcomes your questions or comments regarding this Statement of Privacy. If you believe that Patient Advocators has not adhered to this Statement, please contact Patient Advocators at:

 

Patient Advocators
83 West End Avenue
Summit, New Jersey 07901

Email Address:
am@patientadvocators.com

Telephone number:
19082734043

Effective as of August 01, 2015; Updated May 15, 2018